If there is any dispute or complaint received from our customers, We would attend to these complaints immediately and professionally. Providing Excellent Customer Service is one of our missions. If found that it is our fault, we would replace the products, either the same selections, or different selection with similar value.
(a) If any product has been delivered in a damaged or defective condition.
(b) If the product is out of date or expired.
(c) If the wrong product which is different from the order is delivered.
(d) If a customer is charged more than the value of a product as displayed .
on the site when the customer makes its Order.
(e) If the Customer has been charged for a product which has not been delivered.